Let's talk service
Providing safe, reliable, stable and affordable electric service for over 80 years since the cooperative's formation in 1937.
Sign up for super-fast fiber-optic internet service, as well as Ultra High-Def TV and crystal clear home phone services.
Unmatched customer service with local customer service representatives you know.
For Pemiscot Dunklin Fiber outages or questions, please utilize the new support number: (573) 559-1615.
Attention: Members on Prepaid Accounts
Effective March 1, 2023, there will be a $10 per occurrence reconnect fee when the balance reaches zero ($0.00) or less and the meter is disconnected. When the balance reaches zero or less, the customer may receive a notification of pending disconnect and has two hours to make a payment before the meter is disconnected. Once disconnected, the member will have to pay any negative balance plus $10.01 to have available for future use PLUS a $10 reconnect fee before service is restored.
The Pemiscot-Dunklin Electric Cooperative customer service and administrative offices have moved to the former Kennett Trust Bank building at 805 First St. Kennett, MO. The lobby at the old office on Highway 412 between Hayti and Kennett will be closed, however, Operations, Servicemen, Linemen and Fiber will continue to work out of that office. Payments can be made by utilizing the drop box located in the front of the Highway 412 office or by utilizing the drive-thru or night deposit box at the new Kennett location. If you have any questions or issues, please call 573-757-6641.
Updates about the PDEC Office Locations and contact info
After hour outages can be called in to 573-757-6641 or 1-800-558-6641
We encourage our members to utilize our drop box located in front of our office or our online payment options if convenient.
Please call 573-757-6641 or 1-800-558-6641 for any other questions, comments or concerns regarding regular office operations from 8am to 5pm, Monday through Friday.